Our main aim is to satisfy the needs and wishes of our customers. Therefore, we guarantee high quality of our products.
Once you receive the order, please immediately inspect the package integrity and the conformity of the goods to your order.
If you have problems, do not tear off labels, alter or wash clothes. Make a detailed description and prepare clear photos of shortcomings and defects, explaining the necessity of returning of the goods. Please refer to our managers and they will help you solve the problem, to exchange goods, return payment or fix the problem in another way.
There are no unsolvable problems! You have the right to return or exchange the item within 7 days if they have final manufacturing defects (removal of each is technically impossible). You will be fully compensated the costs of returned product after we receive the goods back in the original condition. If the item is returned in its original condition, the money for it will not be returned to the buyer. In another case product is returned back to the customer at his expense. Dresses made by customer's measurements can't be exchanges or returned without compelling reasons!